MICHIGAN STATE UNIVERSITY | COLLEGE OF COMMUNICATION ARTS & SCIENCES

Intra-Organizational Boundary Spanning

Strategic Implications for the Design, Implementation, and Use of Enterprise Social Media (ESM)

About the Project

This project contributes new knowledge about the effects of enterprise social media (ESM) on the boundary-spanning activities of virtual collaborative groups and the consequent performance of such teams.

It is funded by the Cyber-Human Systems program within the Division of Information and Intelligent Systems, Directorate for Computer and Information Science and Engineering: Award number 1422316.

Best Paper Award

Dr. Van Osch, Steinfield, and Zhao won the Best Paper Award in the Digital and Social Media Track at the 49th Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii, USA, January 4-7, 2016.

2015 World Usability Day

Excited to be speaking at the 2015 World Usability Day (November 12, 2015) on “Fostering Innovation through Social Media: Knowledge Flows, Business Goals, and Measurement Strategies”. Thanks to the National Science Foundation, Wietske van Osch will be sharing findings from her research on how to measure and predict a team’s innovativeness and project success with 200 industry and government experts!

New Funding

Our project was awarded an REU supplement in 2016 and we have successfully hired two new students to help bridge the gap between social and data science in the context of enterprise social media research. Learn more about our new hires under People.

New Publications

Van Osch, W., Steinfield, C.W., and Zhao, Y. (2017). Spanning the Boundary: Measuring the Realized and Lifecycle Impact of Distinct Boundary Spanning Activities on Project Success and Completion. Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS), Hawait, January 4-7, 2017. DOWNLOAD HERE.

Van Osch, W., and Steinfield, C.W. (2016) “Intra-Organizational Boundary Spanning: Strategic Implications for the Implementation and Use of Enterprise Social Media.”  Journal of Information Technology, 31(2), 207-225, doi:10.1057/jit.2016.12 (2014 impact factor: 4.525). DOWNLOAD HERE.

Van Osch, W., Steinfield, C.W., and Zhao, Y. (2016), Team Boundary Spanning through Enterprise Social Media: Exploring the Effects of Group-Level Diversity Using a Data Science Approach, Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii, USA, January 4-7, 2016. DOWNLOAD HERE.

Major Conference presentations


Paper Accepted